Of the over 47 million digital outpatient department (OPD) records under the National Health Authority’s (NHA) scan-and-share service in the last two years, 12.4 million OPD tokens were generated by Uttar Pradesh alone.
However, the performance of states is mixed, with large southern states such as Tamil Nadu and Kerala showing less than 10,000 digital OPD registrations.
The ‘scan and share’ service provides patients with the option to scan QR codes placed at OPD registration counters and share their Ayushman Bharat Health Account (ABHA) number for instant registration and token generation.
“This helps patients avoid long queues for outpatient treatment, thereby reducing waiting time,” said an informed official.
Data from the Ayushman Bharat Digital Mission (ABDM) dashboard on September 5 reveals that while UP tops the list of digital OPD token generations, Andhra Pradesh comes second with 8.1 million tokens, followed by Bihar with 5.7 million tokens.
At the bottom of the list is Tamil Nadu with just 949 OPD tokens issued so far, followed by Himachal Pradesh (1,365 tokens), Goa (2,381 tokens) and Kerala (7,983 tokens).
According to the data, Uttar Pradesh also has 15 of the top 25 healthcare centres/hospitals in terms of registering the highest number of OPD registrations, followed by five in Andhra Pradesh.
The data also shows that the All India Institute of Medical Sciences (AIIMS), New Delhi, recorded the highest number of registrations per facility under the digital OPD service, with over two million tokens generated by the hospital so far.
The scan and share service is currently available at 11,700 health centres in 591 districts across 35 states and union territories, excluding Nagaland.
Commenting on the future of the service, official sources said that while the service is also available to avoid queues at pharmacies, it will be expanded to take advantage of laboratory services at hospitals as well.
First published: September 5, 2024 | 6:50 p.m. IS
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