US-based SaaS giant fresh jobs announced on Tuesday that Murali Swaminathan has been appointed its new chief technology officer (CTO).
As CTO, Murali will be responsible for Freshworks’ technology roadmap and strategy, leading the company’s global engineering and architecture teams, according to the company’s statement.
The role supports the company’s investment in talent and resources that will enhance our employee and customer experience solutions.
Murali joins the executive management team and will report to CEO and President Dennis Woodside.
Who is Murali Swaminathan?
Murali Swaminathan holds an MS in Software Engineering Management from Carnegie Mellon University and a BS in Electronics and Instrumentation from Annamalai University in India.
He has over 30 years of experience in software engineering and management.
Prior to joining Freshworks, Murali worked at ServiceNow, where he served as Vice President of Engineering, overseeing the company’s market-leading IT Service Management and Strategic Portfolio Management product portfolio, which scales to work for large enterprises.
During his tenure at ServiceNow, he was instrumental in building the modern application architecture that underpins the company’s IT service management and strategic portfolio management products.
Murali’s previous experience
Prior to joining ServiceNow, Murali served as vice president of engineering at Recommind (now OpenText). He also held several key positions at CA Technologies (now part of Broadcom Inc.), where he played a pivotal role in advancing the company’s enterprise software solutions.
“It’s an incredible time to join this team as we grow into a multi-billion dollar software company,” said Murali.
“Our talented global engineering and architecture teams are critical to achieving this goal and I look forward to working with them to continue to drive innovation and deliver exceptional products that meet the evolving needs of our customers.”
Comments from the leaders
“I’m thrilled to welcome Murali to our team of highly talented engineers,” said Dennis Woodside, CEO and President of Freshworks.
“Murali’s experience aligns exceptionally well with our commitment to delivering products that provide rapid impact and real returns on investment in AI, and his leadership in employee experience is particularly valuable as we become the platform of choice to enable mid-market and enterprise customers to compete on a global scale.”
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